Packages are generally shipped within 2 working days after receipt of payment. We will provide you with a link to track your package online if applicable. UPS next day air or two day air is only guaranteed for orders received by SGA before 12:00 pm CST Monday through Thursday.
We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them.
Boxes are amply sized and your items are well-protected.
Orders for Canada are only able to be shipped UPS Standard. If you require a different shipment method, please contact us.
USPS media mail is not trackable. SGA is not responsible for non-trackable shipping. You may use Priority mail, which is trackable. All USPS mail methods are shipped with "Delivery Confirmation" automatically included.
UPS is both trackable and insured. This is a preferred method of shipment. You must have a street address to use UPS. They do NOT deliver to a P.O. Box. UPS next day air or two day air is only guaranteed for orders received by SGA before 12:00 pm CST Monday through Thursday.
If the package is lost while in transit by a trackable method, SGA will reship the order at no additional cost to you. Non-trackable orders will be considered as FOB Loves Park, Illinois office, and will not be reshipped without additional charges.
Returns are permitted for damaged items. Please call us at our toll-free number 1-800-BIBLE50 for a return authorization.